Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@yogesvr.com.
Pre Sale Questions
When Will My Order Ship?
"Orders are usually processed and shipped within 3
working days of purchase."
How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
How Do I Cancel An Order?
We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.
How Do I Return My Product?
1.Email support@yogesvr.com with your defect details and order number.
2.Get a return label from our support team (DO NOT ship the product back without speaking with a YogesVR representative).
3.Follow the instructions that come with the label for shipping.
4.When the item arrives in our office, we will inspect the item and report back to you with our findings.
2.Get a return label from our support team (DO NOT ship the product back without speaking with a YogesVR representative).
3.Follow the instructions that come with the label for shipping.
4.When the item arrives in our office, we will inspect the item and report back to you with our findings.
What Methods Of Payment Do You Accept?
We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card.
How To Redeem My Discount Code?
1. Proceed to the order checkout page.
2. Enter your discount code in the designated field.
3. Apply the code to enjoy your discount!
2. Enter your discount code in the designated field.
3. Apply the code to enjoy your discount!
